"Hawthrone experiment" which was a real beginning of applied research in OB was conducted by
1.Elton Mayo
2.Henry Fayol
3.F.W. Taylor
4.Max Weber
"They are the worst firm I have ever dealt with" is ………components of attitude.
1.Affective component
2.Cognitive component
3.Intentional component
4.None of these
A learned pre-disposition to respond in a consistently favourable or unfavourable manner with respect to a given object
1.Perception
2.Attitude
3.Behavior
4.Personality
A manager is valued by her colleagues for her ability to perform effective break-even analysis on upcoming ventures. In this case, her colleagues value her for competencies that fall within which of Katz's essential management skills categories?
1.Technical
2.Communication
3.Human
4.conceptual
A technique to bring changes in the entire organization, rather man focusing attention on individuals to bring changes easily.
1.Organizational development
2.Organizational change
3.Organizational culture
4.Organizational conflicts
A threatened strike action by a labour union to force the management to accept their demands is an example of which of the following power?
1.Referent power
2.legitimate power
3.Reward power
4.Coercive power
According to Fred Luthans and his associates, which of the following is considered a part of traditional management?
1.Disciplining
2.decision making
3.exchanging routine information
4.acquiring resources
According to Robert Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess ______________ skills.
1.Technical
2.Leadership
3.Problem-solving
4.conceptual
Basis of "Autocratic Model of OB is
1.Economic resources
2.Power
3.Leadership
4.Partnership
Basis of "Supportive Model of OB is
1.Economic resources
2.Power
3.Leadership
4.Partnership
blends concepts from psychology and sociology.
1.Corporate strategy
2.Anthropology
3.Political science.
4.Social psychology
Cognitive Evaluation Theory of motivation is introduced by
1.Stacy Adams
2.Charms
3.Ouchy
4.F W Taylor
Determining how tasks are to be grouped is part of which management function?
1.Planning
2.Leading
3.Controlling
4.Organizing
ERG theory of motivation was proposed by
1.Maslow
2.F. Herzberg
3.Alderfer
4.Mc Gregor
Goal setting theory is pioneered by
1.Stacy Adams
2.Charms
3.Edwin Locke
4.F W Taylor
Hygiene factors are
1.Satisfiers
2.Maintenance factors
3.Defectors
4.All of these
If everyone who is faced with a similar situation responds in the same way, attribution theory states that the behaviour shows.
1.consensus
2.similarity
3.reliability
4.consistency
In ______________ in fact "No leadership at all"
1.Democratic
2.Autocratic
3.Free rein
4.Bureaucratic
Least Preferred Co-worker ( LPC) model of leadership was developed by
1.Martin Evans
2.Robert House
3.Fred Fielder
4.Whetton
Managerial orientation of "Collegial Model" of OB is
1.Authority
2.Money
3.Support
4.Teamwork
Maslow's "basic needs" are also known as
1.Social needs
2.Esteem needs
3.Safety needs
4.Physiological needs
Most valuable asset in an organization is
1.Land and building
2.Cash and bank balances
3.Human being
4.Technology.
Mr.Balu is late for work each day by about ten minutes. How would attribution theory describe this behaviour?
1.It shows consensus.
2.It shows similarity.
3.It shows reliability.
4.It shows consistency
Mr.Sajeev rated Mr. Rajiv high in his job evaluation because both belong to same area and graduated from the same University. It is an example of:
1.Central Tendency
2.Halo effect
3.Similar-to-me effect
4.Misperception
Operant conditioning argues that.
1.behavior is reflexive
2.behavior is unlearned
3.behavior is a function of its consequences
4.the tendency to repeat a behavior is very strong
People with which type of personality trait commonly make poor decisions because they make them too fast?
1.Type As
2.Type Bs
3.Self-monitors
4.Extroverts
Praveen is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing. Praveen has decided that if he just waits, conditions will improve. Praveen's approach to this problem is termed as:
1.Exit
2.Voice
3.Loyalty
4.Neglect
Process or administrative theory of organization is being given by
1.Elton Mayo
2.Henry Fayol
3.F.W. Taylor
4.Max Weber
S-O- B-A Model combines the S-R Model and
1.Stimuli
2.Response
3.Human being
4.drive
Sathish has a low absenteeism rate. He takes responsibility for his health and has good health habits. He is likely to have a(an):
1.Internal locus of control
2.External locus of control
3.Core locus of control
4.High emotional stability level
Sociable, talkative, assertive etc. are features of
1.introversion
2.agreeableness
3.extroversion
4.conscientiousness
Suspending an employee for dishonest behaviour is an example of which method of shaping behaviour?
1.Extinction
2.negative reinforcement
3.punishment
4.reaction
The more consistent behaviour, the more the observer is inclined to _______
1.Attribute it to interpretation
2.Attribute it to internal causes
3.Attribute it to consensus
4.Attribute it to external causes
Today's managers understand that the success of any effort at improving quality and productivity must include –––––.
1.Quality management programs
2.Customer service improvements
3.Employee's participation
4.Manufacturing simplification
Today's managers understand that the success of any effort at improving quality and productivity must include.
1.process reengineering
2.quality management programs
3.customer service improvements
4.employees
Two people see the same thing at the same time yet interpret it differently. Where do the factors that operate to shape their dissimilar perceptions reside?
1.the perceivers
2.the target
3.the timing
4.the context
What do we call it when we judge someone on the basis of our perception?
1.Stereotyping
2.Stereotyping
3.Halo effect
4.Prototyping
Which behavioural science discipline is most focused on understanding individual behaviour?
1.Sociology
2.social psychology
3.Psychology
4.anthropology
Which is also known as a non- reinforcement
1.Punishment
2.Negative reinforcement
3.Extinction
4.All the above.
Which of the following departmentalization can be considered necessary in an organization where the company's products fall into several categories with very different production methods for each category?
1.Customer
2.Production
3.Process
4.matrix
which of the following is / are included as structure of human mind
1.Id
2.Ego
3.Super ego
4.All the above.
Which of the following is not an attribute of psychological individual difference?
1.Motivation
2.Learning
3.Personality
4.Complexion
Which of the following is not true of classical conditioning?
1.Classical conditioning is passive.
2.Classical conditioning can explain simple reflexive behaviors.
3.Learning a conditioned response involves building an association between a conditioned stimulus and an unconditioned stimulus.
4.A neutral stimulus takes on the properties of a conditioned stimulus.
Which of the following is one of the relationships proposed in expectancy theory?
1.Reward-satisfaction relationship
2.Satisfaction-performance relationship
3.Rewards-personal goals relationship
4.Effort-satisfaction relationship
Which of the following methods is/are used to solve intergroup conflicts indirectly
1.Avoidance
2.Encouragement
3.Bargaining
4.All of these
Which of the following processes deals with how well an individual remembers a model's action after it is no longer readily available?
1.Attitudinal
2.Retention
3.motor reproduction
4.Reinforcement
Which one of the following need is not coming under Mc Clelland theory of motivation?
1.Need for power
2.Need for achievement
3.Need for affiliation
4.Need for actualization
While managing political behaviours in organization, the manager requires discouraging:
1.Negotiation
2.Relationships
3.Self interest
4.dialogue
Who propounded X and Y theory of motivation
1.Maslow
2.F. Herzberg
3.Alderfer
4.Mc Gregor
___ is discretionary behaviour that is not part of an employee's formal job requirement, but that promotes the effective functioning of the organization.
1.Productivity
2.Motivation
3.Organizational citizenship
4.Organizational behavior
______ is a set of values that states what an organisation stands for
1.Organization behavior
2.Organizational culture
3.Organizational spirit
4.Organizational effectiveness
_______ is a relatively permanent change in behavior that occurs as a result of experience
1.Behavior modification
2.Learning
3.Motivation
4.Skills
________ leadership emphasize on rules and regulation in an organization
1.Democratic
2.Autocratic
3.Laissez-faire
4.Bureaucratic
________ persons are likely to be most successful in the field of advertisement, sales department, public relation etc
1.extroversion
2.conscientiousness
3.internal locus of control
4.external locus of control
________ refers to the negotiation or an agreement between two groups
1.Contracting
2.Co-opting
3.Pressure tactics
4.None of these
_________ is an attempt through a formal program to integrate employees' needs and wellbeing with the intention of improved productivity, better involvement and satisfaction
1.Quality of Work life
2.Quality Circle
3.Alternative Work schedule
4.Job Redesign
_________ refers to the combination of two or more individuals, groups or organisation for a common goal with a minimum common programme
1.Contracting
2.Co-opting
3.Co-alition
4.Competition
__________ is once view of reality
1.Attitude
2.Perception
3.Outlook
4.Personality
__________ is the extent of rigidity of a person's belief
1.Authoritarianism
2.Dogmatism
3.Risk propensity
4.Tolerance for ambiguity
__________ persons feel chronic sense of time urgency
1.Authoritarianism
2.Dogmatism
3.Type A
4.Type B